Partner Spotlight: Presidio and Gigamon Help Accelerate Business Outcomes

With its headquarters in New York City and offices around the world, Presidio is a leading digital services and solutions provider. The company has a proven track record of helping its customers solve difficult challenges and meet ambitious goals on the road to digital transformation.

We sat down with Raphael Meyerowitz, VP, Technology Solutions and Strategic Partnerships, to discuss how Presidio and Gigamon are helping customers modernize their infrastructure, improve security, move to cloud, and transform their business.

Gigamon: Who is Presidio and what is the company’s history?

Raphael: Presidio is a global digital services and solutions provider that delivers customers the secure environments that form the backbone of digital transformation. We guide customers from initial assessments, strategy, and consulting to implementation and deployment. We also provide services that run the IT for them, and we offer flexible financing options to simplify procurement. Our experts are thinkers and doers focused on accelerating business outcomes for our customers.

Gigamon: What does your company name stand for?

Raphael: Presidio stands for integrity. We strive every day to show great leadership and ensure our teams have the tools to grow and be successful in all capacities.

Gigamon: Describe your company culture. What makes you tick?

Raphael: The world is moving to digital faster than ever before, and our team is proud to be at the forefront of this business evolution. We have a diverse team of exceptionally skilled people with a shared intensity for customer success. When our people and customers come first, we believe Presidio’s success will follow.

Gigamon: When and how did you become a Gigamon partner?

Raphael: Presidio has been a Gigamon partner for more than ten years. We are both involved in cybersecurity and deep observability –– which is why we fit great together.

Gigamon: If you had to describe Gigamon with just one word, what would it be?

Raphael: Hybrid.

Gigamon: Can you share a bit about your focus and the markets you support?

Raphael: I have been with Presidio for more than 20 years, and in that time, a lot has changed with our customers and networks. People used to think that multiple datacenters in multiple locations was complicated, but now with the cloud, our customers might have 30 different public cloud applications or infrastructure as a service or platform.

We are focused on four specific things today: First, modernization of customers’ foundations, such as their datacenters or cloud infrastructure. Second, redefining work, including not just end-user compute solutions but also collaboration and even RPA solutions. Third, we focus on digital transformation and the journey our customers are taking. Lastly, security — we help customers secure it all with options such as professional services, managed services, and different XaaS solutions.

Gigamon: Which Gigamon features stand out the most and make the product outstrip its competitors?

Raphael: Gigamon provides visibility and valuable insights into our customers’ networks. Gigamon can help customers resolve problems, sometimes even before they know a problem exists. That is instrumental. People sometimes think Gigamon is a product running in the background, but if your network isn’t operational, your cloud won’t be either.

Gigamon: How does Presidio work with Gigamon to solve your customers’ problems? What are some of the positive business outcomes that have stuck out to you?

Raphael: One example is a media and entertainment company that has been a Presidio customer for more than 15 years. They moved into a new facility with a new datacenter on the premises but also public cloud –– Azure and AWS. They needed a product that integrated with all of their existing toolsets; they needed some commonality, which Gigamon has been able to provide.

Another major financial services customer of ours had challenges implementing new technologies and visibility into East-West traffic, and they needed to solve traffic-speed problems on their network. There were times when a gigabit was considered fast. Then it became 10 gigabits, then 100. Now it’s 400 gigabits, and Gigamon is a must-have in these types of environments.

Gigamon: What are the challenges you see that we work together to solve?

Raphael: The number-one challenge I see is around leveraging public cloud. Very few customers will ever make the complete shift from on-premises to the cloud. There will always be the need for on-premises tools, and quite frankly, there are many tools that will probably never be cloud-only, just because of the type of data needed.

One of the essential benefits Gigamon brings is the ability to collect data from multiple points, including on-premises, public cloud, or private cloud, and feed it back into some type of centralized fabric.

Gigamon: The level of expertise Presidio has in helping customers move to the cloud is impressive. Tell us, what do you do there?

Raphael: We have more than 600 individuals who are certified on public cloud, specifically AWS and Azure. We also have a global team of developers and cloud architects. Customers usually don’t know what they need –– and that is where we excel. We understand both on-premises and cloud better than anyone else.

Gigamon: Where do you see the trends in network security and visibility going in the next few years?

Raphael: That’s easy: speed and security. We can only expect faster networks that will need to be secured, so if you have an incident, you are prepared to respond in a timely manner. Customers will look to leverage AI and ML for their specific applications, but it is going to be most important to secure networks as they get faster and more complicated.

Gigamon: Thank you, Raphael, for making time for us and for being such a wonderful partner.